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Privacy Policy – Gexterra SAS
Last updated: March 25, 2026
This document establishes the terms under which Gexterra SAS uses and protects the information provided by its users. Our company is highly committed to the security of your data, ensuring that any personal information by which you can be identified will only be used in accordance with the terms described herein.
1. Information Collected
Our website may collect personal information such as:
- ✔ Full name and contact information (email address).
- ✔ Demographic and technical information.
- ✔ Process Data: Technical information derived from database queries (Oracle) necessary for the operation of the AI assistant.
2. Use of Collected Information
We use the information in order to provide the best possible service, particularly to:
- Maintain a record of users and orders.
- Intelligent Processing: Generate accurate responses through our AI assistant (integrated with Google Gemini and n8n).
- Send periodic emails regarding special offers, new products, or other advertising information we deem relevant, which can be cancelled at any time.
3. Cookies
A cookie is a file sent with the purpose of requesting permission to be stored on your computer to facilitate future visits and analyze web traffic. Our site uses cookies to identify visited pages and their frequency solely for statistical analysis. You can decline the use of cookies through your browser settings, although this may limit some of our chat and personalization services.
4. Third-Party Links and AI Services
This website contains links to other sites and uses third-party services such as the Google Gemini API for natural language processing. Once your data is processed by these external services, they are governed by their own privacy policies. Gexterra SAS has no control over the terms, privacy, or protection of your data on such third-party sites.
5. Control of Your Personal Information
At any time, you may restrict the collection or use of personal information provided. We will not sell, assign, or distribute your personal information without your consent, unless required by a judge with a court order.
Habeas Data Rights:
In accordance with Law 1581 of 2012, you may exercise your rights to access, rectify, and delete your data by sending a request to our official support channel.
Gexterra SAS reserves the right to change the terms of this Privacy Policy at any time.